Live Dealer Studio Locations

Live casino games provide an exciting proposition to players. While online games offer convenience to customers who want to play from the comfort of their own homes or anywhere else in the world, they lack some of the thrill of a real casino experience. On the other hand, physical casinos do offer a great atmosphere, but many players simply cannot access these land-based venues.

This is why live online casino games represent such great value. Players essentially have the opportunity to enjoy the best of both worlds. All of this is supported by the live casino studio itself. Read on to learn more about these studios.

Belgium

Casino games have been popular in Belgium for over a century and are expected to keep growing. However, most gamblers are shifting away from traditional land-based casinos to live online casinos in Belgium. These live casinos are combining all of the benefits of land-based gaming with internet gaming to provide gamblers with the most pleasing gambling experience possible.

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Bulgaria

Even though Malta, Latvia, and Romania are still probably the center of European live casino studios, Bulgaria is swiftly catching up. One of the most significant advantages is its good geographical location. As the European countries continue to be the primary focus of many live casinos, Bulgaria's EU membership is helping them to gain traction in the country.

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Cambodia

Live casino games are enormously popular in Cambodia. Even though punters have to play them with caution through a VPN, live casinos in Cambodia are fairly easy to access. Most of them provide the maximum number of variations of the same titles, particularly the favourite table games in Asia. When looking for specific live titles, it is important to make sure it’s from a reputable provider. This article outlines common features of live casino studios in this country and three trusted software developers who run these facilities.

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Canada

Top live casinos in Canada offer the latest technology in live gaming in addition to authentic croupiers who offer a unique experience like that of playing in a real casino. Reputable live dealer sites are fully licensed and certified with the highest industry standards. Live casino softwares come with dedicated tables and a broad collection of titles to give gamers diverse experiences in a world-class virtual space. With decades of experience in the industry, Canadian live casino studios value integrity and trust and employ only the finest dealers. Having completed rigorous training, their customer care representatives follow the proper codes of conduct in the iGaming world.

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Colombia

Live gaming continues to thrive in Columbia, with significant strides made over the past decade. That was especially the case in 2016 after the Colombian legislators passed the eGaming Act, legalizing all forms of online gambling.

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Costa Rica

The live casino industry has flourished in Costa Rica since its inception. Costa Rica was the home of Global Gaming Labs and CWC Gaming, now defunct. They were among the pioneering live gaming developers in the industry. Ezugi, Visionary iGaming, and Vivo Gaming are some of the developers currently operating in San Jose, the capital city. Their sites are popular among Latin American punters. US players usually find live casinos in Costa Rica much easier to access than those in other countries.

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Estonia

The one disadvantage of Estonian-licensed live casinos is that there aren't a lot of them. Thus, many gamers prefer to take their money and gamble at international casino sites. Until 2009, Estonia was generally deafeningly mute on the issue of online gambling. However, in August of the same year, the government indicated that they would be developing online gambling-specific legislation.

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Georgia

Georgia is gradually becoming one of the most appealing live casino sites in Eastern Europe. The country has liberal views on gaming laws and regulations. With the rise in popularity of live casino gaming, Georgia has joined the ranks of a proud home of some of the world's most established providers.

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Isle of Man

Live Gaming Studios

Live Gaming Studios

The live casino studio is where all the gaming action happens. In some cases, the studio will be a live area on a land-based casino floor, where players can connect to the gameplay via a remote connection. In other cases, it will be a dedicated casino studio, with no other players onsite.

A real-life dealer oversees the game, just like they would in a physical casino. A camera and software platform translate the gameplay into a remote online experience, which players from all over the world can connect with and enjoy.

Live Gaming Studios
How Are Live Casino Studios Chosen?

How Are Live Casino Studios Chosen?

Live casinos choose their studios carefully based on a number of criteria.

Regulations and Licensing

The studio must be located in a jurisdiction that permits live online casino gaming or live casino gaming studios. It must also be based in a licensed location — i.e., somewhere the casino provider holds a gaming license.

Studio Facilities

The studio must have all the necessary facilities to deliver a great live gaming experience. Of course, this means physical gaming equipment — such as roulette wheels or poker card tables — as well as the equipment required to stream the event to players. Streaming equipment includes cameras, audio infrastructure, and gaming software that can provide a reliable connection.

Player Languages and Demographics

Gaming studios are designed to support the player experience. So, if the casino is looking to target players in Europe, they will generally deploy a European studio — likewise, North American studios for North American players. Language also needs to be taken into account — the casino studio must have access to live dealers who are fluent in the common languages of players so that an international experience is delivered for as many customers as possible.

How Are Live Casino Studios Chosen?
Important Factors When Considering a Live Casino Studio

Important Factors When Considering a Live Casino Studio

What should players think about when they choose a live casino studio? Dealer languages and streaming quality are certainly important criteria, but there is more to consider.

Live Dealer Languages

Players should aim to choose a studio with live dealers fluent in their own language.

Reliable Streams

The studio should be able to guarantee a reliable stream wherever the player is located. Preferably, the studio will offer streams in high-definition or better, as well as crystal-clear audio and an intuitive user interface.

Game Selection

There must be a wide range of live games available for the player to enjoy. This may include the player's favorite games, as well as other games they would like to try in the future.

Game Licensing

The studio's games must be licensed and accessible in the player's jurisdiction.

Opening Hours

The studio should provide gameplay at reasonable hours — hours that align with the player's own timezone and playing habits or objectives.

Support and General Environment

The player must be able to access excellent levels of customer support. What's more, they must feel welcomed and valued in the playing environment, each and every time they log in.

Important Factors When Considering a Live Casino Studio
What Makes a Good Live Casino Studio?

What Makes a Good Live Casino Studio?

The best live casino studios boast a range of different features that set them apart from their competitors. Take a look at some of the key aspects that make a great live casino studio.

State-of-the-Art Infrastructure

A great live casino studio is a highly technical affair. There will be professional-grade cameras and audio equipment in place, as well as software that supports an excellent experience. GCU — or game control units — will also be required to oversee proceedings and to represent values of cards and roulette results on the player's interface. All gaming software should be developed by top software providers with international renown.

Ongoing Monitoring and Improvement

With so much technology deployed, there is a lot of data to process and analyze. The leading online casino studios will constantly monitor, assess, and fine-tune the games they offer to players. While this is a major task for the casino, it gives them the opportunity to provide an even better experience to their players, moving ahead of rival casino studios in the market.

Industry-Leading Live Casino Dealers

Just like in a physical casino environment, the live casino dealer is critical to the online experience. These dealers need to be charming and welcoming but also professional enough to offer slick and streamlined gameplay. Casino studios should provide ongoing training to these dealers to ensure they stay ahead of the competition.

An Exciting But Relaxed Atmosphere

Casino players love the thrill and excitement of live games, but this needs to be delivered in the right way. This means casino game studios have to work to make the atmosphere as relaxed and as welcoming as possible so that players of all backgrounds and experience levels can enjoy themselves online. Exciting gameplay with a warm and accommodating atmosphere should be the aim for live casino studios.

What Makes a Good Live Casino Studio?

FAQ

Are live casino games made in casinos?

Generally, live casino games are played in studios away from the casino floor, although some providers offer live connection straight to the land-based casino.

Do live casino studios train their dealers?

Yes, live casinos offer training and development to their dealers. This ensures that the player experience is the best it can possibly be while adding a point of differentiation between the casino's games and those of their competitors.

Where are the native-speaking live casino studios?

There are many native-speaking live casino studios. In fact, studios tend to offer gameplay in the language that is local to the studio — such as Spanish language services in Costa Rican studios, for example — as well as gameplay in other international languages like English and Russian.

Are live casino studios safe?

The best online live casinos are very safe and secure. These leading casinos offer secure payment methods for customers who use their studios. They also deploy secure protocols, end-to-end encryption, and multi-factor authentication to keep players and their data safe from harm.

Can players visit a live casino studio?

In most cases, players cannot visit the live casino studio. However, some casinos do provide gameplay live from the floors of land-based casinos. Players can visit this type of studio, but they will only be able to play designated live casino games via the website and software platforms.

Can players communicate with the live casino dealer?

Yes, players will be able to communicate with the dealer, usually via a specially-designed chat box. Some casinos may provide an audio connection between the player and the dealer, but many casinos will limit communication to the designated chat tool.

Can the live casino dealer see players?

The live casino dealer will not be able to see the players, although they will be able to communicate with customers via the chat box and the audio connection. The customer will also be able to see the dealer through the video connection, but this connection is only delivered one way.

Will the live casino offer support while players are using the studio games?

Yes, the live casino will offer support to players who are using the studio game. If customers encounter any issues or problems, or if they have any questions, they should be able to contact the support team at any time. Answers and additional support should be delivered quickly during the casino's opening hours.