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22BET Live Casino Review - Support

Age Limit
22BET
BonusUp to €300
Deposit requirementsDeposit requirements:-
Percentage payoutPercentage payout:-
Min depositMin deposit:-
Total score6.0
Live Casino
Pros
+ Wide range of payments
+ 12000+ slots
+ Sportsbetting available
Cons

Quick casino facts

WebsiteWebsite:-
Year foundedYear founded:2018
Affiliate program (1)
+
22bet Partners
Casino Types (7)
+
Betting apps
Bookmakers
Download
Fast payments
Instant Play
Instant withdrawals
Live Casinos
Countries (172)
+
Afghanistan
Albania
Algeria
Andorra
Angola
Anguilla
Argentina
Armenia
Aruba
Australia
Austria
Azerbaijan
Bahamas
Bahrain
Bangladesh
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Belize
Benin
Bermuda
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Bolivia
Bosnia & Herzegovina
Brazil
British Virgin Islands
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Burkina Faso
Burundi
Cambodia
Cameroon
Canada
Cape Verde
Cayman Islands
Central African Republic
Chad
Chile
China
Christmas Island
Cocos [Keeling] Islands
Colombia
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Cook Islands
Costa Rica
Cuba
Czech Republic
Côte d’Ivoire
Denmark
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Dominican Republic
Ecuador
Egypt
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Estonia
Fiji
Finland
France
Gabon
Gambia
Georgia
Germany
Ghana
Greece
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Guinea
Guinea-Bissau
Guyana
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Iran
IrelandIsle of Man
Israel
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Jordan
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New Caledonia
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Niger
Nigeria
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Pakistan
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Panama
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Senegal
Serbia
Seychelles
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Singapore
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Spain
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Switzerland
Syria
Taiwan
Tajikistan
Tanzania
Thailand
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Turkey
Turkmenistan
Tuvalu
Uganda
Ukraine
United Arab Emirates
Uruguay
Uzbekistan
Vanuatu
Venezuela
Vietnam
Yemen
Zambia
Zimbabwe
Currencies (68)
+
Albanian lekë
Algerian dinars
Angolan kwanzas
Argentine pesos
Armenian drams
Australian dollars
Azerbaijani manats
Bahraini dinars
Bangladeshi takas
Belarusian rubles
Bolivian bolivianos
Bosnia-Herzegovina convertible marks
Botswanan pulas
Brazilian reals
Bulgarian leva
Cambodian riels
Canadian dollars
Chilean pesos
Chinese yuan
Colombian pesos
Croatian kunas
Czech Republic korunas
Denmark kroner
Egyptian pounds
Ethiopian birrs
Euros
Georgian laris
Ghanaian cedis
Hong Kong dollars
Hungarian forints
Icelandic krónur
Indian rupees
Indonesian rupiahs
Iranian rials
Israeli new sheqels
Jordanian dinars
Kazakhstani tenges
Kenyan shillings
Kuwaiti dinars
Moroccan dirhams
Mozambican meticals
Nigerian nairas
Omani rials
Paraguayan guaranis
Peruvian nuevos soles
Polish zlotys
Romanian lei
Russian rubles
Rwandan francs
Saudi riyals
Serbian dinars
Singapore dollars
South African Rand
South Korean won
Sudanese pounds
Swedish kronor
Swiss francs
Tanzanian shillings
Thai baht
Tunisian dinars
Turkish Lira
UAE dirhams
US dollars
Ukrainian hryvnias
Uruguayan pesos
Uzbekistan som
Venezuelan bolívars
Zambian kwachas
Deposit methods (69)
+
ATM Online
Alfa Bank
Alfa Click
AstroPay
AstroPay Card
AstroPay Direct
BPay
Bank Wire Transfer
Bitcoin
Bitcoin Cash
Boku
Boleto
Bradesco
CEP Bank
CartaSi
Credit Cards
Dankort
Debit Card
DineroMail
Dogecoin
EPS
EcoPayz
EnterCash
Entropay
Ethereum
Euroset
Euteller
Fast Bank Transfer
GiroPay
Instant Banking
Litecoin
Maestro
MasterCard
Megafon
Megafone
Mobile payments Beeline
Moneta
Multibanco
Neosurf
Neteller
Nordea
PAGOFACIL
Pago efectivo
PaySec
Paybox
Payeer
Paysafe Card
Perfect Money
Postepay
Prepaid Cards
Privat24
QIWI
Quick Pay
Rapida
Redpagos (by Neteller)
Sberbank Online
Siru Mobile
Skrill
Skrill 1-Tap
SofortuberwaisungTele2
Teleingreso
Trustly
UnionPay
Visa
WebMoney
Yandex Money
ePay
ePay.bg
Languages (40)
+
Albanian
Arabic
Austrian German
Azerbaijani
Bulgarian
Chinese
Croatian
Czech
Danish
Dutch
English
Estonian
Finnish
French
Georgian
German
Greek
Hebrew
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Hungarian
Indonesian
Irish
Italian
Japanese
Kazakh
Korean
Latvian
Macedonian
Norwegian
Polish
Portuguese
Romanian
Russian
Serbian
Slovak
Spanish
Swedish
Thai
Turkish
Vietnamese
Licenses (1)
+
Software (50)
+
1x2Gaming
BGAMING
Belatra
Betdigital
Betsoft
Big Time Gaming
Booming Games
Booongo Gaming
Casino Technology
EGT Interactive
Elk Studios
Endorphina
Felix Gaming
Fugaso
GameArt
Gameplay Interactive
Gamevy
Habanero
Inbet Games
Iron Dog Studios
Join Games
Lightning Box
Microgaming
Mr. Slotty
Multislot
NetEnt
NextGen Gaming
Noble Gaming
Nolimit City
OMI Gaming
Oryx Gaming
PariPlay
Platipus Gaming
Play'n GO
PlayPearls
Playson
Pragmatic Play
Quickspin
Red Rake Gaming
Red Tiger Gaming
Rival
Side City Studios
Spigo
Spinomenal
Thunderkick
Tom Horn Gaming
TopTrend
Wazdan
Xplosive
ZEUS PLAY
Support types (2)
+
Live Chat
Support Email
Withdrawal methods (25)
+
AstroPay Card
BPay
Beeline
Bitcoin
ECOBANQ
EcoPayzMasterCard
Megafon
Moneta.ru
NetellerPayeerPaysafe CardPerfect Money
Privat24
QIWI
Rapida
Sepa
Skrill
Steam
Tele2
Trustly
UnionPay
VisaWebMoneyYandex Money
Deposit methods
MasterCardNetellerPaysafe CardSkrillTrustlyVisa
Trusted by
Curacao

Support

Having a good and responsive customer support team is fundamental for every online casino. After all, it maintains the overall image of the operator in question.

From the players' perspective, it is important to have a good support team, as they will want quick answers to their questions and solutions for every problem they might encounter while playing on the site.

22Bet has a high level of security incorporated in their system, so the possibility of encountering any sort of problem that would need extensive assistance from their support agents is very low, but that does not guarantee that there might not be some glitches and flaws occurring occasionally. So, in the case of a problem on the site, 22Bet Casino customers can feel relaxed, as they will have a whole team dedicated to sorting out the problem and making sure their gaming experience continues flawlessly.

When there are problems at the online casino, there might be some problems with the security on the site, so players need to be relaxed knowing that it will be taken care of. 22Bet Casino notifies its players if there is any bug on the site or any other problem, and it is taken care of very swiftly by their team.

22Bet Casino has proved that they are more than capable to deliver any sort of customer assistance through the channels for communication available. They have a hassle-free approach in delivering solutions for any sort of problem on the site, and it is the biggest compliment that they can get.

Players will have the chance to speak directly to a representative of the support team and they will listen to their concerns. Whatever the concern, it might take some time for the team to process it and take care of it, but that time is minimal.

The support section in 22Bet Casino works sort of like an avenue where the punters can raise their concerns and questions, share their feedback, and even learn more about the services the casino provides. It is not just about installing a communication channel and putting it on the site, 22Bet Casino makes sure that those channels work flawlessly, and players can be confident of getting the answer to their question in a timely manner.

As for the means of contact that punters can use to get in touch with the customer support team at 22Bet Casino, they have the following options at disposal:

  • Leaving a message on the site – upon going to the “Contact” section at the bottom of the site, players will see that they have an option of leaving their contact information coupled with a message they would like to send to the team. It clearly states on the site that all suggestions or problems are reviewed and sorted in under 24 hours
  • Email contact – there are several email addresses that players can use to get in touch, depending on what type of issue they have. This is important, as there is not one general email address that players will have to use. Having multiple departments helps to sort the questions, so the relevant team will answer the relevant questions.
  1. If the player wishes to contact the customer service, they should use [email protected];
  2. For the security department, they need to contact [email protected];
  3. For any privacy policy concerns, the email address is [email protected];
  4. For any comments and complaints, players can get in touch via [email protected];
  5. And, for any payment queries, the email address is [email protected].
  • Via a telephone – sometimes the enquiry might be urgent, and players will need to speak directly to a customer service representative, and 22Bet has a line active if someone wishes to speak to a support agent: +357 99 816806. The team is very friendly, responsive, and there are minimal waiting times for any query the punter might have.
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